Adult Protective and Community Services Branch
The Adult Protective and Community Services Branch (APCSB) provides protective services for vulnerable adults and home and community-based services to prevent premature institutionalization of clients.
Adult Protective Services provides crisis intervention, without regard to income, including investigation and emergency services for vulnerable adults who are reported to be abused, neglected or financially exploited by others or seriously endangered due to self-neglect. A vulnerable adult is a person eighteen years of age or older, who because of mental, developmental, or physical impairment, is unable to: communicate or make responsible decisions to manage the person’s own care or resources; carry out or arrange for essential activities of daily living; or protect oneself from abuse.
State law (HRS Chapter 346, Part X) requires certain professionals to report vulnerable adult abuse; all others are encouraged to report. The reporter may remain anonymous and is immune from liability for making the report. To make a report call:
Oahu: (808) 832-5115
Kauai: (808) 241-3337
Maui/Molokai/Lanai: (808) 243-5151
East Hawaii (Hilo/Hamakua/Puna): (808) 933-8820
West Hawaii (Kau/Kona/Kohala/Kamuela): (808) 327-6280
Adult Services Application Forms
Report Form for Adult Abuse and Neglect
Descriptions and Eligibility for Adult Services and Programs
The Case Management for Elderly Victims of Crime Program provides case management and financial management services for elders on Oahu when a crime has been committed or abuse, neglect, or financial exploitation has already occurred. Services include ongoing case management to provide monitoring for victims, financial monitoring, and direct services including respite and counseling for victims. To receive services, an individual must be 60 years of age or older, has been a victim of a crime or abuse, has unmet needs, and does not meet Adult Protective Services’ criteria of a vulnerable adult. To apply for services or for more information, call the Oahu Adult Intake Unit at 832-5115.
How to Obtain a Background Check (Adult Service Providers only)
- Form 1673 Exemption Request
- Form 1673 Instructions
- Statement of Authenticity
- Checklist for Exemption Request
Licensing and Certification
Community Ties of America (CTA) is contracted with DHS to:
- License Adult Day Care Centers (ADCC)
- License Case Management Agencies that place clients in Community Care Foster Family Homes (CCFFHs)
- Certifies CCFFHs
For more information call 808-234 -5380 and/or visit the website http://www.comties.com/hawaii.html for resource links
Adult Day Care Licensing The Department establishes the licensing standards and issues licenses to operate adult day care centers for disabled adults in the State. (HRS Section 346-83)
Home and Community-Based Case Management Agency Licensing
The Department establishes the licensing standards and licenses Community Case Management Agencies (CCMAs). CCMAs appropriately match clients to foster family homes and oversee the client’s medical needs. Individuals who receive Social Security payments and live in community homes or facilities may be eligible for a Personal Needs Allowance.
Community Care Foster Family Homes Certification
The Department establishes certification standards and certifies Community Care Foster Family Homes (CCFFH). Each foster family home, certified for one, two, or three clients may accept one non-Medicaid client and the other client(s) must be Medicaid clients.
Effective June 1, 2009, CCFFHs are to report vacancies and occupancies to DHS for posting on this website.
DISCLAIMER: CCFFH vacancies presented on this website are reported to DHS by the CCFFHs and are not verified by DHS.
Nurse Aide Training and Re-certification
The Department, as the Medicaid Agency, is the agency within the State that establishes the curriculum requirements for State certification of Nurse Aide Training Programs (NATPs) and determines the contents of the Competency Evaluation programs. The Medicaid Agency determines whether a NATP qualifies to be a State-certified NATP. Call 808-586-7752 for information.
Competency Evaluations are included in certified NATPs. These programs are then referred to as Nurse Aide Training and Competency Evaluation Programs (NATCEPs). Please visit www.med-quest.us/certprograms/certification.html for NATCEP curriculum requirements and instructions and format for the submission of the written NATCEP curriculum.
For a Competency Evaluation and Registered Nurse (RN) Evaluator application, click the links below: