Important Phone Numbers
If you are reporting child or adult ABUSE, NEGLECT or TRAFFICKING or benefit FRAUD, please call the hotline numbers listed on this page.
SOCIAL SERVICE DIVISION (SSD)
• Adult Protective Services (APS) Hotline 808-832-5115
• Child Protective Service (CWS) Hotline 808-832-5300
• Child Trafficking (CWS) Hotline 808-832-1999 (O‘ahu) or 1-888-398-1188 (Neighbor Islands)
Administrator, Daisy Hartsfield
808-586-5679
FAX: 808-586-5700
Assistant Administrator
808-586-5679
FAX: 808-586-5700
Adult & Community Care Services Branch Administrator, Lisa Amador
808-586-5560
FAX: 808-586-5700
Child Welfare Services Branch Administrator, Elladine Olevao
808-586-8256
FAX: 808-586-4806
BENEFIT, EMPLOYMENT AND SUPPORT SERVICES DIVISION (BESSD)
- Public Assistance Information Line 1-855-643-1643 to get information about Financial or SNAP benefits.
- To report Fraud, select option 8 or say “Report Fraud” at the main menu.
For SNAP (food stamps) / Financial Processing Centers click here.
Administrator, Scott Morishige
808-586-5238
Assistant Administrator, Scott Nakasone
808-586-7054
Statewide Branch Administrator, Christine Wong
808-587-3329
FAX: 808-587-3331
Med-QUEST DIVISION (MQD)
• Client Call Center 808-524-3370
For Med-QUEST Application Centers click here
Administrator, Judy Mohr Peterson
808-692-8056
Assistant Administrator, Meredith Nichols
808-692-8059
HIPAA Coordinator, Lim Yong
808-692-8071
FAX: 808-692-8173
Eligibility Branch Administrator, Lori-Lei Aponte
808-587-7290
FAX: 808-586-5718
DIVISION OF VOCATIONAL REHABILITATION (DVR)
Administrator, Lea Dias
808-586-9744
Assistant Administrator, Rusnell Pascual-Kestner
808-586-9745
FAX: 808-586-9755
Disability Determination Branch Administrator
808-979-7002
FAX: 973-1399
Services for the Blind Branch Administrator
808-586-5268
FAX: 808-586-5288
For DVR neighbor island offices click here
OFFICE OF YOUTH SERVICES (OYS)
Executive Director, Leanne Gillespie
808-587-5710
FAX: 808-587-5734
HAWAII PUBLIC HOUSING AUTHORITY (HPHA)
Executive Director, Hakim Ouansafi
808-832-4682
FAX: 808-832-4679
STAFF OFFICES
ADMINISTRATIVE APPEALS OFFICE
Administrator
808-586-5290
FAX: 808-586-5295
FISCAL MANAGEMENT OFFICE
Administrative Services Officer
808-586-4855
FAX: 808-586-5636
AUDIT, QUALITY CONTROL and RESEARCH OFFICE
Business Management Officer, Keith Nagai
808-586-4867
FAX: 808-586-4810
OFFICE OF INFORMATION TECHNOLOGY
Chief Information Officer, Ryan Shimamura
808-586-5142
FAX: 808-586-5147
BUDGET, PLANNING, AND MANAGEMENT OFFICE
Budget, Planning, and Management Officer, Caroline Anangaran
808-586-5124
FAX: 808-586-5118
HUMAN RESOURCES OFFICE
Departmental Human Resources Officer, Jennifer Muraoka
808-586-4950
FAX: 808-586-4990
Recruitment Information
808-586-4969
Employment Verification
808-586-5003
DIRECTOR’S OFFICE
Mailing Address: P.O. Box 339, Honolulu, HI 96809-0339
Street Address: 1390 Miller Street, Room 209, Honolulu, HI 96813
FAX: 808-586-4890
Email: [email protected]
Director – Ryan Yamane
808-586-4993
Deputy Director – Joseph Campos
808-586-4993
Deputy Director – Trista Speer
808-586-4993
Complaints Liaison & Legislative Coordinator – R. Malia Taum-Deenik
808-586-4994
Public Information & Communications Officer (UIPA and Media Contact) – Amanda Stevens
808-586-4892
UIPA/FOIA Request – [email protected]