LOW INCOME HOME ENERGY ASSISTANCE PROGRAM (LIHEAP)
COVID-19 FINANCIAL ASSISTANCE ALERT! –
Financial assistance available to help Hawaiian Electric, Hawaii Gas, and Kauai Island Utility Cooperative customers who are in need, pay bills through CARES Act funding, and other aid available from government and nonprofit organizations:
The Low-Income Home Energy Assistance Program (LIHEAP) provides heating and/or cooling assistance to needy Hawai’i households by assisting with a one-time payment towards their utility bill (electric or gas) in two ways:
- Energy Crisis Intervention (ECI) assists households in crisis. The electric or gas service has been or will be disconnected, and the household has been notified via a disconnection notice from the utility company.
*Applications for ECI are accepted year-round, but the amount of approvals each month are limited and fill quickly.
- Energy Credit (EC) assists households who are not in crisis but need assistance with bill payment for the heating and cooling of their residence .
*Applications for EC are accepted once a year, June 1-30.
LIHEAP is available each year beginning on October 1st to September 30th. A household may receive one type of LIHEAP payment per program year. All benefits are paid as a one-time only credit paid directly to the utility company of your choice.
Applications are accepted by Community Action Agency that serves your island. If you have questions about LIHEAP, their contact information is found by clicking the link below.
DO NOT SUBMIT YOUR APPLICATION OR DOCUMENTS TO THE DEPARTMENT OF HUMAN SERVICES OFFICES.
DOING SO MAKE CAUSE DELAYS IN PROCESSING YOUR LIHEAP APPLICATION.