Benefit, Employment & Support Services

Applications for child care services are accepted statewide, year-round, except for the Preschool Open Doors (POD) program which has a limited Open Enrollment period during the spring.

The Application Process: 

Apply online at ChildCareSubsidyApplication.dhs.hawaii.gov

OR download the Application for Child Care Services (DHS 911) and mail or email the application and supporting documents to:

Child Care Subsidy Unit
94-275 Mokuola Street, Room 105
Waipahu, Hawaii 96797
Phone: 1-855-643-1643
Email:   [email protected]

Applying Online:

1. Before submitting your application online, you will need to upload required supporting eligibility documents. Please click on the link below that matches closest to your family situation to receive more information on which supporting document(s) are required to upload with your online application.

• • Family with employment, school and/or job training
  • Family experiencing homelessness
  • Two-Parent Family with one parent permanently disabled
  • Family with self-employment income
  • Foster Family with only Foster Children
  • Foster Family with Foster and Own Children
  • Family receiving CPS family supervision with court ordered child care
  • Minor Parent Living with Parents
  • Minor Parent Living with Foster Parents

2. Visit ChildCareSubsidyApplication.dhs.hawaii.gov to apply online and upload required supporting eligibility documentation.
3. Please write down your tracking number for your online application as soon as you complete your applicant details. You will need this tracking number to return to your online application if you were unable to complete it in one session or if your session times out.
4. Once you submit your application, you will not be able to make any edits or upload any documents. There will be a message to inform you that your application has been submitted.
5. You will receive a DHS letter in the mail to notify you on your family’s eligibility for child care subsidy payments or to request additional information.

 

Applying by paper:

1. Download and print the Application for Child Care Services – DHS Form 911.
2. Complete all applicable fields and submit your application along with all required supporting eligibility documents and mail or email to:

Child Care Subsidy Unit
94-275 Mokuola Street, Room 105
Waipahu, Hawaii 96797
Phone:  1-855-643-1643
Email:[email protected]

3. You will receive a letter in the mail to notify you on your family’s eligibility for child care subsidy payments or to request additional information.

 

• To download:  Application for Child Care Services  – DHS FORM 911