P-EBT, Food and Financial Assistance Amid the COVID-19 Crisis

 

IMPORTANT INFORMATION ABOUT P-EBT:

For eligible families…
The Hawaiʻi P-EBT benefits will be loaded to the Hawaiʻi P-EBT accounts beginning April 20, 2021.  This first issuance will cover the retroactive increase payments for August and September, and for the benefit months of October – December.  Beginning April 27, 2021 payments for the benefit months of January – March will be loaded.

Click here for Round 3 P-EBT FAQs (updated 4/16/21)

Click here for the Round 3 P-EBT Press Release (updated 4/16/21)

Where can I check on my child’s P-EBT benefit status?

Go to humanservices.hawaii.gov and click on to the P-EBT status banner.

Where can I call if I have more questions (such as where can I report a change of address)?

Contact the P-EBT call center at 1-888-975-PEBT(7328), or send an email message to [email protected].

When will P-EBT benefits be issued (for those who are qualified)?

The Hawaiʻi P-EBT benefits will be loaded to the Hawaiʻi P-EBT accounts beginning April 20, 2021.  This first issuance will cover the retroactive increase payments for August and September, and for the benefit months of October to December.  Beginning April 27, 2021, payments for the benefit months of January to March will be loaded.

Payments for the remainder of the 2020-21 school year will be issued monthly, and will follow this schedule:

Benefit Month            Benefit Availability

April 2021                   May 17, 2021
May 2021                    June 15, 2021

Reminder:  The P-EBT amount that your student is eligible to receive relies on information provided by the DOE on your student’s school’s predominant learning model which would be one of three models:  In-person, hybrid/blended, or 100% virtual.  Benefit amounts based on this information would be one of the following:

  • In-person = $0
  • Hybrid, Blended = $72
  • 100% virtual = $143

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EMERGENCY SNAP SUPPLEMENT (please note this is different from P-EBT and the 15% increase)

The Emergency SNAP Supplement has been extended…

The June 2021 supplement will be available to eligible clients on July 13, 2021.

The May 2021 supplement will be available to eligible clients on June 15, 2021.

The April 2021 supplement will be available to eligible clients on May 11, 2021.

The March 2021 supplement will be available to eligible clients on April 12, 2021.

The February 2021 supplement will be available to eligible clients on March 8, 2021.

The January 2021 supplement will be available to eligible clients on February 12, 2021.

The December 2020 supplement will be available to eligible clients on January 11, 2021.

The November 2020 supplement will be available to eligible clients on December 11, 2020.

The October 2020 supplement will be available to eligible clients on November 10, 2020.

The September 2020 supplement will be available to eligible clients on October 13, 2020.

The August 2020 supplement will be available to eligible clients on September 11, 2020.

The July 2020 supplement will be available to eligible clients on August 10, 2020.

The June 2020 supplement will be available to eligible clients on July 9, 2020.

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15% INCREASE OF SNAP BENEFITS (please note this is different from the Emergency SNAP Supplement above and P-EBT below)

SNAP benefits will see a temporary increase from the Consolidated Appropriations Act for 2021. Please note: This 15% increase for eligible clients will be attached to the EBT benefit issued at the beginning of each month.

The amount of SNAP a household receives depends on the number of people in the SNAP household and the amount of their net income. The table below shows the maximum SNAP allotments by household size.

The temporary increase is effective from January through September 2021. Maximum allotments will increase by roughly 15%, and the minimum allotment will increase from $30 to $35.

January’s increase was issued via a supplement on Tuesday, January 12 and the benefit was available in EBT accounts by Wednesday, January 13, 2021.

For February through September, the additional benefits will be issued along with each household’s regular issuance amount on their regularly scheduled issuance date.

On October 1, 2021, SNAP maximum allotments will be based on the new Federal Fiscal Year (FYY) 2022 Cost of Living Adjustment (COLA) figures set forth by the Food and Nutrition Service (FNS) at a later date.

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PANDEMIC-EBT (P-EBT):

Current: 2020-2021 School Year

Round 2 – Pandemic EBT (P-EBT) Press Release and FAQs – click here

Round 2- Pandemic EBT (P-EBT) Press Release – click here

Round 2 – Pandemic EBT (P-EBT) FAQs – click here

You May Check Your Child’s Pandemic Electronic Benefit Transfer (P-EBT) Food Assistance Status – click here (Multi-language access is available)

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NOTICE:
EBT (SNAP) Magnetic Stripe Issue for New Cards Received 11/09/20 – 11/17/20 – click here

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FRAUD ALERT:
USDA Warns of Text Scam Targeting SNAP Recipients – click here for more information

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COMMUNITY AND GOVERNMENT RESOURCES: FOOD, ENERGY ASSISTANCE, CHILD CARE, AND MORE…
Resources for Individuals and Families Amid COVID-19 – click here (updated 9-21-2020)

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SNAP and FINANCIAL APPLICATION INFORMATION BELOW:

Supplemental Nutritional Assistance Program (SNAP) and Financial Benefits (updated 6/12/20):

The Benefit, Employment, and Support Services Division (BESSD) of DHS will continue to serve residents throughout the pandemic without interruption.

A few changes have been implemented to protect clients and staff during this time:

  • There is a reduction in staff at these administrative offices and processing centers, but they are working hard to manage the workload and provide reduced exposure for all. Please be patient with our staff as they work as quickly as they can to process requests and applications.
  • Telephone will be the primary means to contact BESSD processing centers and other offices. Please see the phone number (indicate where on this site) for the processing center near you.
  • If you visit a processing center, you will be directed to drop off your forms in the drop box and contact the office by phone. The number will be posted on a sign there for your convenience.
  • While the lobbies are officially closed during the pandemic, if you do not have access to a phone, signage will instruct you on how to alert BESSD staff at the center that you have no phone. They will work with you through the security doors to help in any way possible.

IMPORTANT NOTE: THE CORONAVIRUS STIMULUS CHECK IS NOT CONSIDERED INCOME FOR SNAP/FINANCIAL ELIGIBILITY DETERMINATION (click here for more information)

WE NOW HAVE A NEW ONLINE APPLICATION YOU MAY USE TO APPLY FOR FINANCIAL AND SNAP BENEFITS – click here

When you submit your application, you will receive a receipt with your tracking number. This means we have received your application. DHS will contact you for your interview.

Due to the increase in applications and the subsequent workload at Processing Centers, we are experiencing delays in processing and replies to voice mails. Providing you with timely service is very important to us.

As of 9/10/2020, the initial application processing average is 8 days, with longest wait at 17 days.  We care deeply about you and your family and we are working hard to process all applications as quickly as we can.

If you are unable to apply online, you may download and print this paper form application – click here

There are 3 ways to submit your application:

  1. Apply online using the new online application
  2. U.S Postal Mail – *paper form
  3. Drop off – *paper form

*Paper form  – Once complete, you may print and sign the form, then mail it, or drop it off at a processing center as noted above.

WHAT HAPPENS WHEN I APPLY FOR BENEFITS [updated July 2020] – (click here)

TO CONTACT THE BENEFITS OFFICE/PROCESSING CENTER NEAR YOU – (click here)

Current Recipients of SNAP:

During the pandemic, the US Department of Agriculture has waived Able Bodied Adults Without Dependents (ABAWD) work / Education & Training requirement. This is in response to the decline in available work and closure of training courses due to the pandemic. During this time, applicants will no longer need to re-file SNAP applications.

More information will be provided on these and several other program enhancements geared to help residents during this difficult time. Please check this website frequently.