P-EBT, Keiki Under 6, Food and Financial Assistance Due to COVID-19
DHS is working diligently to improve the telephone system and call center process and thanks the community for their continued patience and understanding. With the large number of individuals and families applying for benefits, and also renewing their benefits, we are experiencing delays and there are longer wait times in reaching the Processing Centers by phone.
We care deeply about you and your family and are working hard to remedy these issues.
DHS applied for, and received this temporary waiver from the federal government (USDA Food and Nutrition Service).
Beginning January 1, 2022 through March 31, 2022, the interview requirement for new applications and renewals will be waived for:
- Supplemental Nutrition Assistance Program (SNAP)/Food Stamps
- Temporary Assistance for Needy Families (TANF)
- General Assistance (GA)
Clients may be contacted for an interview if additional information is needed to process the application or renewal.
For more information about this interview waiver, please see the News Release.
For more information on case-specific reporting requirements contact any Processing Center or the Public Assistance Toll Free Information Line at 1-855-643-1643.
(Multi-language access is available)
EMERGENCY SNAP SUPPLEMENT (please note this is different from P-EBT and the 15% increase)
The Emergency SNAP Supplement has been extended…
The January 2022 supplement will be available to eligible clients on February 12, 2022.
The December 2021 supplement will be available to eligible clients on January 11, 2022.
The November 2021 supplement will be available to eligible clients on December 14, 2021.
The October 2021 supplement will be available to eligible clients on November 16, 2021.
The September 2021 supplement will be available to eligible clients on October 11, 2021.
The August 2021 supplement will be available to eligible clients on September 14, 2021.
The July 2021 supplement will be available to eligible clients on August 10, 2021.
The June 2021 supplement will be available to eligible clients on July 13, 2021.
The May 2021 supplement will be available to eligible clients on June 15, 2021.
The April 2021 supplement will be available to eligible clients on May 11, 2021.
The March 2021 supplement will be available to eligible clients on April 12, 2021.
The February 2021 supplement will be available to eligible clients on March 8, 2021.
The January 2021 supplement will be available to eligible clients on February 12, 2021.
The December 2020 supplement will be available to eligible clients on January 11, 2021.
The November 2020 supplement will be available to eligible clients on December 11, 2020.
The October 2020 supplement will be available to eligible clients on November 10, 2020.
The September 2020 supplement will be available to eligible clients on October 13, 2020.
The August 2020 supplement will be available to eligible clients on September 11, 2020.
The July 2020 supplement will be available to eligible clients on August 10, 2020.
The June 2020 supplement will be available to eligible clients on July 9, 2020.
The Keiki Under 6 Food Support Program provides benefits for children under the age of 6 years old who have received SNAP benefits at any time since October 1, 2020. The child(ren) must have received SNAP benefits in the month, in order to be eligible for the benefits for that month. Benefits for the period October 2020 through May 2021 will be loaded to the family’s Kokua EBT account starting June 24, 2021. Click here for more information.
IMPORTANT INFORMATION ABOUT P-EBT:
For eligible families…
The Hawaiʻi P-EBT benefits will be loaded to the Hawaiʻi P-EBT accounts beginning April 20, 2021. This first issuance will cover the retroactive increase payments for August and September, and for the benefit months of October – December. Beginning April 27, 2021 payments for the benefit months of January – March will be loaded.
Where can I check on my child’s P-EBT benefit status?
GENERAL ASSISTANCE UPDATE (June 16, 2021)
Act 8 of the 2021 Legislative Session provided DHS with additional funds to restore state funded General Assistance (GA) benefits. The impact of COVID-19 on the State’s economy resulted in a dramatic increase in the GA caseload. Eligible GA recipients will receive a one-time supplemental payment this month to restore benefits that were reduced in March and April 2021. The emergency funding from the Legislature enabled DHS to restore these benefits. The GA program provides cash benefits to adults ages 18 through 64, without minor children, who are temporarily disabled and who do not qualify for Social Security benefits.
15% INCREASE OF SNAP BENEFITS (please note this is different from the Emergency SNAP Supplement above and P-EBT below)
SNAP benefits will see a temporary increase from the Consolidated Appropriations Act for 2021. Please note: This 15% increase for eligible clients will be attached to the EBT benefit issued at the beginning of each month.
The amount of SNAP a household receives depends on the number of people in the SNAP household and the amount of their net income. The table below shows the maximum SNAP allotments by household size.
The temporary increase is effective from January through September 2021. Maximum allotments will increase by roughly 15%, and the minimum allotment will increase from $30 to $35.
January’s increase was issued via a supplement on Tuesday, January 12 and the benefit was available in EBT accounts by Wednesday, January 13, 2021.
For February through September, the additional benefits will be issued along with each household’s regular issuance amount on their regularly scheduled issuance date.
On October 1, 2021, SNAP maximum allotments will be based on the new Federal Fiscal Year (FYY) 2022 Cost of Living Adjustment (COLA) figures set forth by the Food and Nutrition Service (FNS) at a later date.
COMMUNITY AND GOVERNMENT RESOURCES: FOOD, ENERGY ASSISTANCE, CHILD CARE, AND MORE…
Resources for Individuals and Families Amid COVID-19 – click here (updated 9-21-2020)
SNAP and FINANCIAL ASSISTANCE APPLICATION AND MORE INFORMATION BELOW:
Supplemental Nutritional Assistance Program (SNAP) and Financial Benefits (updated 6/12/20):
The Benefit, Employment, and Support Services Division (BESSD) of DHS will continue to serve residents throughout the pandemic without interruption.
A few changes have been implemented to protect clients and staff during this time:
- There is a reduction in staff at these administrative offices and processing centers, but they are working hard to manage the workload and provide reduced exposure for all. Please be patient with our staff as they work as quickly as they can to process requests and applications.
- Telephone will be the primary means to contact BESSD processing centers and other offices. Please see the phone number (indicate where on this site) for the processing center near you.
- If you visit a processing center, you will be directed to drop off your forms in the drop box and contact the office by phone. The number will be posted on a sign there for your convenience.
- While the lobbies are officially closed during the pandemic, if you do not have access to a phone, signage will instruct you on how to alert BESSD staff at the center that you have no phone. They will work with you through the security doors to help in any way possible.
When you submit your SNAP – FINANCIAL ASSISTANCE APPLICATION, you will receive a receipt with your tracking number. This means we have received your application. DHS will contact you for your interview.
Due to the increase in applications and the subsequent workload at Processing Centers, there may be delays in processing and replies to voice mails. Providing you with timely service is very important to us.
There are 3 ways to submit your application:
- Apply online using the new ONLINE APPLICATION
- U.S Postal Mail – *paper form
- Drop off – *paper form
*Paper form – Once complete, you may print and sign the form, then mail it, or drop it off at a processing center as noted above.