The Department of Human Services (DHS) Benefit, Employment and Support Services Division (BESSD) has extended the application deadline for SNAP reimbursement through August 30, 2014.  The extension applies to Hawaii and Maui County SNAP recipients whose food spoiled during Tropical Storm Iselle.

To qualify for reimbursement, the individual or household must have been
receiving SNAP benefits when the disaster occurred,
and report the food spoilage to their county BESSD office by Aug. 30, 2014.

Reimbursement is limited to the actual dollar value of food destroyed
and cannot exceed the current monthly allotment  of the household.

The Hawaii County BESSD is operating an assistance center for East Hawaii SNAP recipients.
BESSD Staff will be stationed at the Pahoa Community Center from
8/25/14 - 8/29/14 from 9:00 am - 3:30 pm

PAHOA, HI 96778

 For more information about SNAP reimbursement call the Hilo BESSD Office at 808-981-7288.  To reach the BESSD offices in Maui County call on Maui 808-984-3300; on Molokai 808-553-1751; and on Lanai 808-565-7102. 

Aloha from the Department of Human Services!

Our Mission:  Our committed Department of Human Services (DHS) staff strive to provide timely, efficient and effective programs, services and benefits, for the purpose of achieving the outcome of empowering those who are the most vulnerable in our State to expand their capacity for self-sufficiency, self-determination, independence, healthy choices, quality of life and personal dignity. Director’s Message

  Child Abuse or Neglect Reporting Line

808-832-5300 or (toll free) 1-800-494-3991

Adult Abuse or Neglect Reporting Line


Where Can I Find Info On

Social Services (SSD)

Benefit, Employment & Support Services (BESSD)

BESSD provides clients with monthly benefits that supplement such essentials as food, shelter, and child care, as well as employment support and work training, and dependency diversion and prevention. Find out more.


Division of Vocational Rehabilitation (DVR)

The DVR (formerly called the Vocational Rehabilitation and Services for the Blind Division) is a state-federal program for individuals with disabilities who require assistance to prepare for, secure, retain or regain employment. Find out more.

Hawaii Public Housing Authority (HPHA)

The Hawaii Public Housing Authority helps provide low-income Hawai`i residents with affordable housing and shelter without discrimination. Find out more.

Office of Youth Services (OYS)

Office of Youth Services provides and coordinates a continuum of services and programs for at-risk youth to prevent delinquency and reduce the incidence of recidivism. Find out more.

Commission on the Status of Women (HSCSW)

Hawaii State Commission on Status of Women works for equality for women and girls in the state by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Find out more.

Commission on Fatherhood

State Commission on Fatherhood promotes healthy family relationships between parents and children. Find out more.


Info Lines

  • To Report Lost, Stolen or Damaged EBT card 1-888-328-4292
  • To Check EBT Account Balance
  • Medical Assistance Information: 211 Emergency: 911
  • Public Housing Application 832-5960
  • Public Assistance Announcements 643-1643


  • Fraud Hotline
    • Oahu:  587-8444
    • Big Island:  933-8899
    • Kauai:  241-7106
    • Maui:  243-5840