Rachael Wong, DrPH Director

Rachael Wong, DrPH

Pankaj Bhanot, Deputy Director

Pankaj Bhanot,                Deputy Director

Aloha from the Department of Human Services!

Our Mission:  To provide timely, efficient and effective programs, services and benefits for the purpose of achieving the outcome of empowering Hawaii’s most vulnerable people; and to expand their capacity for self-sufficiency, self-determination, independence, healthy choices, quality of life, and personal dignity. 2015 Message from Director Wong.

Child Abuse or Neglect Reporting Hotline
808-832-5300 or (toll free) 1-800-494-3991

Adult Abuse or Neglect Reporting Hotline

Social Services (SSD)

Benefit, Employment & Support Services (BESSD)


Division of Vocational Rehabilitation (DVR)

The DVR (formerly called the Vocational Rehabilitation and Services for the Blind Division) is a state-federal program for individuals with disabilities who require assistance to prepare for, secure, retain or regain employment. Find out more.

Hawaii Public Housing Authority (HPHA)

The Hawaii Public Housing Authority helps provide low-income Hawai`i residents with affordable housing and shelter without discrimination. Find out more.

Office of Youth Services (OYS)

Office of Youth Services provides and coordinates a continuum of services and programs for at-risk youth to prevent delinquency and reduce the incidence of recidivism. Find out more.

Commission on the Status of Women (HSCSW)

Hawaii State Commission on Status of Women works for equality for women and girls in the state by acting as a catalyst for positive change through advocacy, education, collaboration and program development. Find out more.

Commission on Fatherhood

State Commission on Fatherhood promotes healthy family relationships between parents and children. Find out more.


Info Lines

  • To Report Lost, Stolen or Damaged EBT card 1-888-328-4292
  • To Check EBT Account Balance www.ucard.chase.com
  • Medical Assistance Information: 211 Emergency: 911
  • Public Housing Application 832-5960
  • Public Assistance Information Line 1-855-643-1643; http://pais.dhs.hawaii.gov

Fraud Hotlines

  • Oahu:  587-8444
  • Big Island:  933-8899
  • Kauai:  241-7106
  • Maui:  243-5840